Position Title: Receptionist - SIRA

Job Introduction:

• Answers and directs all incoming telephone queries. Answers call politely, quickly, and efficiently using the switchboard

• Acts as a focal point for inquiries

• Serves as the first point of contact in meeting and greeting Clients and staff

• Records and handles all incoming and outgoing couriers

• Maintains conference room schedules and appearance, assists with preparation for special meetings and events, places service calls for building management

• Sends, sorts faxes / couriers, and coordinates other facilities including ordering and delivery of catering

• Orders and maintains full records of building and office access cards

• Orders and arrange for Limo and taxi for the employees and guests

• Coordinates and organizes the stationery order and maintains office deliveries

• Utilizes PA system for announcements

• Accomplishes administrative functions with the use of Word, Excel, Google email, office forms, office equipment, and basic office procedures

• Any other added office duties as may be required by the Administration Lead

Selection Criteria:

• The polite and friendly manner with good telephone skills

• Strong verbal and written communication skills in the English language

• Efficient, punctual, positive, enthusiastic, and customer service attitude

• Displays good interpersonal, verbal, and written communication skills and organizational skills

• Ability to collate information accurately

• Required education - Higher Secondary education / Graduate / Diploma Course completed

• Minimum 1  to 3 years of experience in a similar role or in a customer service-oriented position

Job Responsibility:

The Ideal Candidate:

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