| Country: | India |
| Work Location: | Hyderabad |
| Work Location: | Hyderabad, Telangana, India |
| Openings: | 1 |
| Department: | Security Services |
| Work Mode: | On Site |
| Shift: | 8 hours |
| Job Type: | (Unknown) |
| Experience Range: | 5 - 12 Yrs. |
| Preferred Industry: | Security |
| Qualification Required: | Graduate |
| Salary: | INR 10-13 LPA |
| Key Skills: | corporate security, security planning, invoicing, commercials, billing, |
| Functional Area: | Security Services |
Job Description :
Purpose:
As the G4S contract security program matures in India, there is significant opportunity to add a direct manager that oversees the operation and assist the customer. This document is a brief job description of roles and responsibilities, and can be adjusted as mutually agreed upon.
General Responsibilities
The National Account Manager NAM” directly supports the Corporate Security team. NAM’s oversee the organization's security operations, collaborate with governance, and provide insight on best practices.
Act as single point of contact for G4S, for all the sites.
Ensure KPI’s/MSA are within compliance; develop corrective action for areas in need of improvement.
Identify efficiencies and cost saving opportunities.
Responsible to ensure proper invoicing accuracy, and limit invoice errors. • Responsible to ensure that all the compliance related to law of the land are adhered hundred percent across all the sites in India.
Responsible to ensure correct and timely salaries are paid to resources deployed at UHG sites.
Ensure services are provided as per scope of services provided in master service agreement.
Provide operational support for contracted locations.
Proactively engage in local operations, identify risks, and collaborate with local teams.
Support special projects, disaster / emergency responses, and additional service requests.
Report as a client/employee liaison during normal operations to include special/emergency services.
Maintain compliance with company policies and procedures (G4S & UHG Policy). • Report foreseeable security service issues and identify areas of improvement. • Oversee daily workload for account managers assigned to various branches. • Identify, escalate and implement best practices across the region. • Audit support and execution.
Carrying out other projects as directed by the Global Account Director and customer.
Specific Duties and Essential Functions
Roles and responsibilities are as follows, but not limited to:
Daily Activities:
Directly support constant change and growth of Corporate Security programs. • Constant collaboration, level setting expectations, and realignment with critical partners.
Special projects and assignments from Corporate Security
Daily Service Operations
Address Staffing Issues/Levels
Short Term Requests (Coordination/Office Communication)
Financial Analysis (Requests/Input Financial Requests for Governance) • Local Office Communications (Issues/STSR/Updates/KPI’s)
Monitoring Emails (UHG, & G4S)
Security Access Issues
Updating Spreadsheets/Trackers
Identifying Gaps in Security Services
Weekly Activities:
Tour Completion Progress
Removal of Services (Coordination/Communication)
Permanent Add Requests (Acquisitions)
Site Supervisors/Leaders Communications & Meetings
Staffing Report to identify staffing levels and open posts with solution • Access/Patrol Badge Updates
Updating Rates/HPW/Active Sites
Routing Equipment Requests
G4S is part of Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business. Through a global workforce of approximately 800,000 people, we leverage best practices in communities all over the world. With revenues at approximately $20 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive.
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